Circex takes your personal information extremely seriously. This Privacy Policy details what data we collect, how we use it, and how we keep it protected.
This privacy policy explains in detail how personal information is collected, processed, and protected for users of the Circex platform (circex.ws). By using Circex, you agree to the terms of this policy.
Circex is an international-standard online betting and gaming platform committed to delivering the best entertainment experience for users in Bangladesh. We believe that protecting your personal data is one of our most important responsibilities.
This Privacy Policy applies to the following:
Circex upholds the highest international standards in protecting every user's privacy. Our privacy policy is reviewed regularly and updated as needed.
This privacy policy is written in English to ensure every user in Bangladesh can easily understand it. If anything is unclear, please don't hesitate to contact us.
Circex collects your information in several ways. The details are outlined below:
a) Information you provide directly:
b) Automatically Collected Information:
| Data Type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification, Age Confirmation | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Email Address | Notifications, Password Reset | Optional |
| NID/Passport | KYC Verification | Required for Withdrawal |
| Payment Information | Deposit & Withdrawal | Yes |
| Device & IP Information | Security & Fraud Prevention | Automatic |
Circex uses the data it collects solely for the purposes listed below. We never use your data for unauthorised purposes.
Circex never sells your personal data to advertisers or third parties. Your information is used solely to improve Circex services and deliver the best possible experience to you.
Circex uses cookies and similar tracking technologies on its website and app. These technologies help improve your browsing experience and maintain platform functionality.
Cookie Type:
You can manage cookies at any time through your browser settings. However, disabling essential cookies may limit certain features of the platform.
Circex does not sell your personal data to any third party. However, data may be shared in the following limited circumstances:
Before sharing data with any third party, Circex ensures they follow the same standard of privacy protection. Data sharing is always limited to the minimum necessary.
Circex does not retain your data beyond the period necessary. Retention periods for different types of information are outlined below:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 years after account closure | AML Regulations |
| Communication Logs | 3 Years | Dispute Resolution |
| Cookies Information | 30 Days – 2 Years | Based on Cookie Type |
| Technical Logs | 6 Months | Security Analysis |
After the designated retention period, data is securely deleted or anonymized so that you can no longer be identified.
Circex employs the highest industry-standard technical and procedural measures to protect your data. Our security infrastructure is regularly reviewed and upgraded.
In the event of a security breach, Circex will notify affected users within 72 hours and take immediate steps to limit the damage.
Under Circex's Privacy Policy, you have the following rights. To exercise any of these rights, please contact our support team.
Circex will respond to any rights request within 30 days of receipt. Some data may not be deleted due to legal obligations — you will be informed of the reason if that is the case.
Circex strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.
If you become aware that a minor has registered on Circex, please notify us immediately at support@circex.ws.
Circex is an international platform. In some cases, your data may be stored or processed outside Bangladesh. For such transfers, we ensure the following safeguards are in place:
Contact us to learn more about international data transfers.
Circex reserves the right to update this Privacy Policy at any time. For significant changes, we will notify you through the following methods:
Continued use of Circex after any changes takes effect will be considered acceptance of the updated Privacy Policy. If you do not agree with the new policy, you may request to close your account.
For any questions, concerns, or complaints regarding the Privacy Policy, please reach out to our dedicated privacy team:
Your privacy concerns matter to us. We take every complaint seriously and work to resolve it as quickly as possible.
Circex gives you full control over your personal data. Contact us to exercise any of the rights listed below.
You have every right to know what information we hold about you and to receive a copy of that data.
You may request corrections to any inaccurate or outdated information. Circex will update it promptly.
Unless required by law, you may request that your data be permanently deleted after your account is closed.
You have the right to export your data in a machine-readable format (JSON/CSV) and transfer it elsewhere.
You may object to your data being used for marketing or profiling purposes. Your request will be respected.
You may withdraw any previously given consent at any time. This will not affect the validity of any processing carried out prior to withdrawal.
Circex stays one step ahead when it comes to security and privacy — our commitment isn't just on paper, it's demonstrated at every step.
Every piece of your data and every transaction is fully secured with 256-bit SSL encryption and AES-256 database protection.
A strict identity verification process on every account ensures that only verified, adult individuals can use the platform.
For any privacy-related queries, our local support team is available around the clock to assist you in Bengali.
Circex never sells your personal data to third parties. Your data belongs to you — that is a core principle we stand by.
Regular penetration testing and security assessments are conducted by international cybersecurity experts.
Our Privacy Policy is written in plain, straightforward language — no legal jargon, just clear and easy-to-understand information.
Satisfied after reading Circex's strict Privacy Policy? Register today and start your journey on Bangladesh's leading betting platform.